Customer Testimonials
Hear the stories that showcase our commitment to excellence, with satisfaction scores often reaching 100%. This collection of testimonials highlight the personal connections between our clients and their dedicated support representatives.
Thanks to Derek for his prompt assistance and follow up!”
Kate Foggin,
Park Lighting
XO Support Rep: Derek
Kate Foggin,
Park Lighting
XO Support Rep: Derek
James Heppler is an excellent customer service agent. He consistently responds promptly and provides thorough answers to any questions asked. He is also quick to take action whenever necessary. We really value his dedication to his job.”
SARTAJ ISLAM,
DVI Lighting
XO Support Rep: James
SARTAJ ISLAM,
DVI Lighting
XO Support Rep: James
You guys are always awesome and helpful. I know that all of our problems can't be corrected right away but you guys always help us get it figured out. Thank you again.”
Christie's Lighting,
XO Support Rep: Shandiin
Christie's Lighting,
XO Support Rep: Shandiin
Derek was amazing! He kept us updated with frequent emails and got it done! AWESOME!"
The Lighting Hut
XO Support Rep: Derek
The Lighting Hut
XO Support Rep: Derek
Super fast response time! Great job! Thanks a Ton.”
Mclaren Lighting,
XO Support Rep: Tyler
Mclaren Lighting,
XO Support Rep: Tyler
The most streamlined conversation I've had with XO. Very knowledgeable. Thanks Shandiin!”
Lacey,
Madison Creek Furnishings
XO Support Rep: Shandiin
Lacey,
Madison Creek Furnishings
XO Support Rep: Shandiin
A great team of experts. Highly recommended :-)"
Quorum
XO Support Rep: Tyler
Quorum
XO Support Rep: Tyler
The team, and Shandiin, are all so helpful with our updates. I always appreciate their support and working with us on making our website the best it can be (and to our liking). Thank you all, and have a great day!!! "
Living Lighting Hamilton
XO Support Rep: Shandiin
Living Lighting Hamilton
XO Support Rep: Shandiin
As always, requests are handled in a timely manner.”
Westinghouse Lighting,
XO Support Rep: Tyler
Westinghouse Lighting,
XO Support Rep: Tyler
James is always prompt courteous and helpful!.”
Jackie Morgan,
DVI Lighting
XO Support Rep: James
Jackie Morgan,
DVI Lighting
XO Support Rep: James
Quick and helpful responses.”
J. Landon,
XO Support Rep: Shandiin
J. Landon,
XO Support Rep: Shandiin
Shandiin is top notch, follows up and gets things done!”
Larry Lieberman,
Lumi-Spec
XO Support Rep: Shandiin
Larry Lieberman,
Lumi-Spec
XO Support Rep: Shandiin
Everything is perfect. Thank you for making the changes so quickly."
Rader Rollins,
Statewidelighting Reno
XO Support Rep: Shandiin
Rader Rollins,
Statewidelighting Reno
XO Support Rep: Shandiin
Derek has been wonderful to deal with and has been extremely helpful!”
Laurie,
Shanor Electric
XO Support Rep: Derek
Laurie,
Shanor Electric
XO Support Rep: Derek
James was so fast to reply and action is done.”
Starfire Crystal
XO Support Rep: James
Starfire Crystal
XO Support Rep: James
Shandiin has always been very helpful and quick to resolve an issue. I really appreciate having her as our assigned agent because I know that they get things done.”
Ally,
Littman Bros
XO Support Rep: Shandiin
Ally,
Littman Bros
XO Support Rep: Shandiin
James was very communicative and sent us updates throughout the process. He made the process very smooth and easy."
Golden Lighting,
XO Support Rep: James
Golden Lighting,
XO Support Rep: James
luv Shandiin she is a great help"
Fan and lighting world
XO Support Rep: Shandiin
Fan and lighting world
XO Support Rep: Shandiin
Everything was done to my complete satisfaction within a timely manner. Thank you.”
Luke Artero,
VLS Design Center
XO Support Rep: Derek
Luke Artero,
VLS Design Center
XO Support Rep: Derek
Staff is very friendly and helpful.”
Bettina Lucivero,
Michaels Electric
XO Support Rep: Derek
Bettina Lucivero,
Michaels Electric
XO Support Rep: Derek
James is extremely responsive, as always!!"
Shana,
Canarm
XO Support Rep: James
Shana,
Canarm
XO Support Rep: James
Shandiin always has excellent customer service & has an answer for every question/issue I have. Thanks!”
Michael Hurst,
Wolfe Lighting
XO Support Rep: Shandiin
Michael Hurst,
Wolfe Lighting
XO Support Rep: Shandiin
Quick Turnaround. Thanks!”
Lighting Depot,
XO Support Rep: James
Lighting Depot,
XO Support Rep: James
Shandiin, Thank you for all you hard work and for helping making our XO website awesome!!!"
Khristian
Pemba
XO Support Rep: Shandiin
Khristian
Pemba
XO Support Rep: Shandiin
Tyler was very helpful throughout our chat conversation. He also called me on the phone during the chat to make sure that we were on the same page. Thank you!”
Christa,
Alloway Lighting
XO Support Rep: Tyler
Christa,
Alloway Lighting
XO Support Rep: Tyler
Quick and Easy. Thanks for the help Shandiin!!"
Dave
S.H.E. Lighting,
XO Support Rep: Shandiin
Dave
S.H.E. Lighting,
XO Support Rep: Shandiin
Great team Great results. No doubt about it”
Pemba Serve,
XO Support Rep: Shandiin
Pemba Serve,
XO Support Rep: Shandiin
FANTASTIC RETURN ON A CALL THAT WE NEEDED! THANK YOU SHANDIIN!”
KJLights,
XO Support Rep: Shandiin
KJLights,
XO Support Rep: Shandiin